Effective Date: August 5, 2026
At txsoundpacks.com, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, build or purchase EdgeTX audio files, or use our account features.
1. Information We Collect
We collect information to provide better services, process your digital orders, and customize your user experience.
A. Account & Social Login Data (Google Login)
When you log in or register an account using Google Social Login, we collect basic profile information authorized by your Google Account permissions, which includes:
- Your full name
- Your email address
- Profile picture URL (used for display in your account portal)
Note: We do not access, view, or store your Google account passwords or secondary authentication credentials.
B. Purchase & Transaction Data
When you make a purchase or generate custom voice packs, we collect:
- Order history and download logs
- Custom text prompts or configuration parameters submitted to our audio generator
- Billing details processed securely through our third-party payment gateways (we do not store full credit card numbers on our servers)
C. Technical & Usage Data
When you navigate our site, we automatically collect device and browser information, including:
- IP address and rough geographic region
- Browser type, device operating system, and screen resolution
- Pages visited, audio previews played, and time spent on the site
2. How We Use Your Information
We use your data solely for functional, operational, and customer support purposes:
- Fulfilling Orders: Delivering purchase receipts, access keys, and download links for your EdgeTX sound packs.
- Account Operations: Authenticating your session via Google Login and maintaining your library of purchased or saved sound packs.
- Audio Generation Services: Processing user-submitted text prompts to synthesize custom voice files using sound design APIs.
- Customer Support: Resolving broken file links, duplicate charges, or technical EdgeTX format troubleshooting.
- Service Improvements: Analyzing site traffic and usage trends to optimize web app performance and audio playback speed.
3. Cookies & Tracking Technologies
We use cookies and similar browser storage technologies to ensure smooth site navigation and functionality:
- Essential Cookies: Required for basic site operation, maintaining your active session, and remembering items in your cart.
- Authentication Cookies: Set by our social login systems (such as Nextend Social Login) to keep you securely signed in.
- Analytics Cookies: Help us understand how visitors interact with txsoundpacks.com so we can improve layout and loading performance.
4. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers to operate our platform:
- Identity Providers: Google API services for account authentication.
- Payment Processors: Secure third-party payment gates to handle transactions safely.
- Audio Generation APIs: Text prompts submitted for custom voice packs are transmitted securely to backend voice design partners (e.g., ElevenLabs) solely to generate the .wav audio files.
- Legal Compliance: We may disclose information if required by law or to defend our rights and property against fraudulent activities.
5. Data Security & Retention
- Storage: We implement technical, administrative, and physical measures to safeguard your personal data against unauthorized access, loss, or misuse.
- Retention: We retain account information and order history for as long as your account remains active so you can re-download your purchased EdgeTX sound packs. You may request account deletion at any time.
6. Your Rights & Choices
Depending on your location, you have rights regarding your personal data:
- Access & Export: Request a copy of the personal information we hold about you.
- Correction: Update incorrect or out-of-date account details directly through your account dashboard.
- Deletion: Request that we delete your user account and associated personal data (note that deleting your account will terminate access to your digital purchase library).
To exercise any of these rights, contact us at privacy@txsoundpacks.com.
7. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact:
Blind Pilot Support
Email: contact@txsoundpacks.com